Hotel business Mauritius

Turkey Emerges as Development Hot Spot

TURKEY—Turkey has become a tourism and hotel development hot spot. The country, which straddles Europe and Asia, has a strong economy and a vibrant tourism industry and, as a result, many global hotel chains have targeted the country for growth.

09 Jun 2013,

Navigating Hotel Management Negotiations

Initiating hotel management negotiations signals an exciting time for both hotel owners and operators. A successful deal can represent a boon for both parties, allowing a hotel owner to reposition its hotel under an established brand and providing a hotel operator with a platform from which to expand its portfolio.

05 Jun 2013,

Pricing Is Critical to a Hotel’s Success

How we price is critical to a hotel’s success. It is also a subject that can generate some passionate discussions.

03 Jun 2013,

Digital Drives Fast Change in Hotel Marketing

LONDON—“Tablets and smartphones are coming to get you. Are you ready?”

29 May 2013,

The Web Transforms the Way the Chinese Travels

To capitalize on the growing middle class, hoteliers need to look to the Web. Even with whatever online information censorship protocols have been administered by the Chinese government, the Web has nonetheless opened China’s citizens’ eyes to new possibilities. Remarkable gains in outbound travel are happening in countries like South Korea, Japan and Thailand.

29 May 2013,

13+ Hotel Secrets You Need to Know

Hotel receptionists spill their best secrets – from how to score a discounted room to how to get that Wi-Fi charge waived from your bill! Plus, 12 hotels where you can get a free hot breakfast.

22 May 2013,

Peer-to-Peer Booking Sites No Threat to Demand

While searching for a room for last year’s Lodging Conference in Phoenix, Vikram Singh found that nearby hotels were either fully booked or well above his price range. So he turned to an innovative alternative: Airbnb.

22 May 2013,

Nigeria Piques Global Chains’ Interest

Nigeria is the most populated country in Africa with more than 170 million people. Benefiting from a largely urbanized environment (50% of the population, according to Index Mundi) and a young population (around 18 years old), the country is experiencing a surge in interest from hotel players as the oil- and natural resources-rich country attracts an influx of global investment.

20 May 2013,

Middle East Attractive for Mixed-Use Projects

DUBAI, United Arab Emirates—Mixed-use development opportunities in the Middle East are transforming the evolving hotel landscape, said hospitality experts at the Arabian Hotel Investment Conference.

15 May 2013,

Travel bloggers a Boon to Hotel Marketing

Despite the recent blasting travel bloggers received on BBC’s “Fast Track” travel program for their lack of authenticity and eagerness to accept freebies, more and more hotel groups are turning to this growing group of online influencers as a key part of their communications strategies.

14 May 2013,

Are Guest Complaints a Good Thing?

Getting feedback from your guests is essential to gauge whether what you’re offering is right for your target audience.

26 Apr 2013,

How to Get 1 million Facebook ‘Likes’

That’s why, as our coverage has shown, it’s better to wade in strategically than jump in headfirst. Hilton Hotels & Resorts has found success adopting the former approach. The hotel chain was the first in the industry to hit the 1-million-‘like’ mark on Facebook last month—a massive accomplishment that speaks to the savvy of the team pulling the levers behind the scenes.

22 Apr 2013,

Hotel, Live Theater Synergy Spawns Opportunity

An innovative breed of hotels is reaping significant benefits from integrating live theater and arts productions into their offerings. These hoteliers are finding that live theater is helping expand the hotel experience and the hotel’s audience.

22 Apr 2013,

Teaching Staff Members to Sell

When I'm delivering customer service or sales training in hotels, I often ask the question: “Who here has a responsibility for selling?” Obviously, all the people with the word sales in their job title put their hands up, but they are usually the only ones. However, everyone in your hotel or hospitality business will have an impact on sales, regardless of their role.

07 Feb 2013,

Social Media Informs Acquisition Decisions

Using social media is common practice for sales and marketing executives looking to lure travelers to their hotels, but it is now garnering the attention of investors who want an extra tool when considering acquisitions .

01 Feb 2013,

Managing Real-Time Reviews

This is the year of mobile domination. Smartphones now have the numbers and the ‘smarts’ to swing this from rebellion to full-on revolution. Rethink your website, rethink your social media and rethink your external sales channels. There have been utterances about this for months now, which in internet time is decades. As always, with new technologies come new dilemmas, and the topic for today is real-time guest reviews.

30 Jan 2013,

Global Payments Require Flexibility

Varying currencies, customs and accessibilities to technology around the globe can make accepting payments a difficult task for hotel operators.

21 Jan 2013,

Western Hoteliers Cater to Muslim Travelers

When well-heeled Muslim guests check into the Hotel Vier Jahreszeiten Kempinski in Munich, they know the management and staff will do everything they can to meet their special religious requirements—a marketing trend hoteliers in the West are beginning to emulate as Muslim travel takes off.

20 Jan 2013,

Digital Check-In Enhances Guest Satisfaction

As new technologies emerge and evolve within the hotel industry, hoteliers continue to analyze which tools will effectively increase guest satisfaction.

16 Jan 2013,

Travel Players Predict 2013 Trends, Concerns

As hoteliers start planning for 2013, travel industry players are predicting the next big trends and concepts, said a group of panelists who spoke during EyeforTravel’s Travel Distribution Summit North America 2012.

08 Jan 2013,